Planning & quotes
Whanganui Guide: Questions Before Accepting a Quote
A short, useful checklist for agreeing scope, responsibilities and the next steps.
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Start with the right question.
A good proposal should be understandable before you sign. Ask questions while changes are easy to make and retain the answers with the agreement.
Use these questions before accepting a quote alongside the guide to quotation factors, so you can compare inclusions, exclusions and allowances on the same basis.
A clear scope. The right questions.
A considered next step.
01 /
Who is responsible for the work?
Confirm the contracting business identity, relevant capability and who will manage the site. Request evidence for any credentials or product approvals that are claimed; keep those details with your project records.
02 /
What exactly is included?
Ask for the roof areas, materials and junctions to be identified. Check access, disposal, fascia, rainwater goods and other-trade work. Have exclusions explained in everyday language.
03 /
How will changes be approved?
Concealed conditions can change the work. Ask for photographs, a written scope and a price or pricing method before additional work is authorised.
04 /
What happens when the programme changes?
Clarify weather provisions, communication, delivery arrangements and payment stages. Ask how disputes or concerns will be raised and handled.
05 /
What will I receive at completion?
Request the final specification, care instructions and applicable records. Read any warranty offered, including conditions and exclusions, rather than relying on a headline duration.
- Written scope and exclusions
- Identity and relevant credentials
- Variation and payment arrangements
- Handover and maintenance records
Keep the next step informed
A few final questions.
Explore roof replacementSources checked 7 September 2026MBIE: repair, maintenance and replacementWorkSafe: working at height
General planning information. Product and site-specific requirements should be checked for the actual work.
Is a verbal promise enough?
Written scope and records reduce ambiguity. Ask for important commitments to appear in the agreement.
Should consent responsibility be in the quote?
Yes. Establish who checks the need for consent and who handles any required application and inspections.
Where should I start when applying this guide to my property?
Confirm the contracting business identity, relevant capability and who will manage the site. Request evidence for any credentials or product approvals that are claimed; keep those details with your project records.
What details should I discuss with the contractor?
Ask for the roof areas, materials and junctions to be identified. Check access, disposal, fascia, rainwater goods and other-trade work. Have exclusions explained in everyday language.
What else should I consider before deciding on the work?
Concealed conditions can change the work. Ask for photographs, a written scope and a price or pricing method before additional work is authorised.
What should I include in my project checklist?
Request the final specification, care instructions and applicable records. Read any warranty offered, including conditions and exclusions, rather than relying on a headline duration. Written scope and exclusions Identity and relevant credentials Variation and payment arrangements Handover and maintenance records
Your home. The next chapter.
Let’s get your roof right.
Start with your suburb, your roof concerns and what you want to achieve.